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Investment management consultant MATTHEW FEARGRIEVE explains why his account problems at Coinbase make this crypto exchange’s initial public offering a distinct turn-off.

Cryptocurrency exchange Coinbase has been offered to the public on the US tech index Nasdaq with a valuation of US$99.6bn. The valuation, which surprises some commentators, has been taken by many industry players as another confirmation that the more crypto as an asset class goes “mainstream”, the greater the confidence investors have in it.

As Bitcoin prices continued to fly high, Coinbase shares opened at US$381, well above Nasdaq’s US$250 guidance price, before falling to close at US$328. This gives the company a market capitalization of around US$85bn. To give you some size comparison, Facebook is currently worth around US$900 billion. So, not a bad start for a cryptocurrency exchange.

The soaring price of Bitcoin, and the way in which the Coinbase initial public offering (IPO) exceeded analyst expectations, are by no means coincidental. It is no overstatement to say that crypto is booming.

Its leading protagonist, Bitcoin, has been smashing through ceiling after ceiling since mid-2020. When Coinbase was first set up, Bitcoin was priced in single-digits. Its price recently broke through US$64,000.

Exponents of cryptocurrency are hailing Coinbase’s Nasdaq listing as a significant milestone in the global validation and acceptance of crypto as an increasingly “mainstream” asset.

In the space of just a few months during 2020, Bitcoin’s price surge saw a spike in the amount of the cryptocurrency moving into North America and East Asia, and its growing take-up by compliance-wary US investors.

Bitcoin was no doubt propelled during 2020 by allocations by hedge funders Paul Tudor Jones and Stanley Druckenmiller , as well as Grayscale and JP Morgan. In October 2020, PayPal announced that it had pivoted to implement the acceptance of cryptocurrencies on its US payment platforms. As we move into the second quarter of 2021, and with the end of the Covid-19 pandemic in sight, institutional allocations to Bitcoin and other cryptocurrencies show no signs of letting up.

So why won’t I be buying any shares in Coinbase?

For many Coinbase users, amateur and professional alike, Q4 2020 and Q1 2021 was a painful time. Bitcoin prices it seemed could only go up and many crypto investors big and small wanted to join the ride.

It was at precisely this critical time that Coinbase users were locked out of their accounts, and so were effectively excluded from the Bitcoin party.

Regular readers of this blog will remember my frustration when I gave an account of my own problems at Coinbase. I explained how the California-based exchange, the world’s biggest for Bitcoin, is popular with small investors (like me), who are able to buy Bitcoin with smaller sums of money than the thousands of professional traders who use it every day. I explained how we all rely on the exchange being fully accessible and operational at all times, service which was assured to us when we signed up.

So it was deeply frustrating, during late 2020 and early 2021,to be told that our accounts were suspended “pending review”, despite having submitted the customary ID and know-your-client (KYC) proofs and documents when we opened our accounts.

Customer frustration turned to anger the longer Coinbase kept their accounts in suspense. Things culminated in January in a public statement by Coinbase that fell just short of an actual apology:

As a regulated financial services company, we’re required to maintain rigorous compliance standards in line with other financial institutions in the UK. To ensure compliance with recent regulations, we’ve had to seek additional documentation or information from some customers. While we appreciate that this is a burden for some, it’s our responsibility to meet the standards set by regulators.”

This was little comfort to those of us who wanted to buy Bitcoin during the dip in December, but were unable to do so because Coinbase had locked us out of our accounts.

As I asserted in my blog My Coinbase Woes, this major service failure did nothing to assuage the worries that traditional, mainstream management firms, as well as smaller investors like me, continue to have about the operational soundness of crypto systems. These worries in turn lead to reservations about how safe our deposits are, and the extent of our ability to realise returns and mitigate losses using crypto and blockchain technologies.

As a user of Coinbase, with money on deposit, I (like thousands of others) had a terrifying, dawning realization that I was a hostage to a double-whammy of anxiety: one operation, the other regulatory. Coinbase had effectively been forced to confess in a public statement that its operations were being subjected to more regulatory scrutiny.

And therein lies, for me, the big problem with Bitcoin and other cryptocurrencies. Not the scary price volatility (that hasn’t gone away, by the way – it’s still embedded in the asset). Not the limitations of the technological infrastructure and support systems (although these are, of course, big turn-offs for many would-be crypto investors). But the looming financial and legal regulation that is headed crypto’s way.

So it was that I found myself pulling my hair out in frustration in December and most of January, unable to access my Coinbase account, unable to withdraw funds, unable to buy or sell Bitcoin. And then, to make matters worse, the UK’s financial regulator, the FCA, issued this statement:

The FCA is aware that some firms are offering investments in cryptoassets, or lending or investments linked to cryptoassets, that promise high returns. Investing in cryptoassets, or investments and lending linked to them, generally involves taking very high risks with investors’ money. If consumers invest in these types of product, they should be prepared to lose all their money.’

This warning, the starkest of any financial regulator yet issued about cryptocurrency, came only a day after regulations came into force in the UK requiring cryptocurrency firms to comply with anti-money laundering rules.

It is obvious from its statement that the UK financial watchdog is concerned that some crypto firms do not yet face any formal regulation in the UK beyond basic AML and KYC requirements.

This regulation is most assuredly on its way. And this, together with my unhappy experiences as a Coinbase user, dampens my enthusiasm for the company’s IPO.

Indeed, the very fact of Coinbase being offered more widely to the public will usher in this regulatory scrutiny, which in turn will acts as a significant drag on its balance sheet.

More generally, cryptocurrency and players like Coinbase will pay the price for the meteoric rise of Bitcoin and the influx of investors. The more cryptoassets look as if they are being embedded in the global financial system, and the more they achieve a wider investment base through public offerings and exchange-traded funds (ETFs), the more investors must expect governmental and regulatory scrutiny. (See also Bitcoin ETFs: providing Public Access to a Bubble Asset?)

The unhappy experience of Coinbase users compounds two of the three biggest drawbacks of Bitcoin and cryptocurrencies: one operational, the other regulatory. The third drawback being, of course, its infamous volatility.

These three primary sources of risk for any investment in cryptocurrency will increasingly become the focus of the FCA and other financial regulators worldwide over the course of 2021, an inevitable process that will only be accelerated by a sustained rise in crypto prices and investor influx.

MATTHEW FEARGRIEVE is an investment management consultant. You can read his investing blog here and see his Twitter feed here.

Matthew Feargrieve, investment management consultant


Published by Matthew Feargrieve

Matthew Feargrieve is an investment management consultant with more than twenty years' experience of advising managers of investment funds. Find out more about Matthew Feargrieve in the links below.

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